Clerical Operations Practice Test | CSE Reviewer

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,2,1,3

4,3,2,1

4,1,2,3

4,1,3,2

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Run and get a pen and notebook then pick up the phone.

Wait for fellow employees to answer the phone.

Answer the phone politely and give your department or company name.

Say “Hello,” and wait for the caller to speak.

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Metric

Numeric

Geographic

Alphabetic

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Highness

Queen Elizabeth II her Majesty

Her Majesty Queen Elizabeth II

Her Highness the Queen

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Sales invoice

Purchase order

Delivery receipt

Check voucher

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Chief Financial Executive

Chief Executive Assistant

Executive Admin. Officer

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Budget

Accounts Payable and Receivable

Payroll

Inventory

Correct! Wrong!

Which computer program should you go if you want to email a company?

Outlook

Word

Excel

Powerpoint

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Accounting Department

Logistic and Supply

Office of the President

Human Resource Department

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Sales invoice

Purchase order

Form 137

Delivery receipt

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Accounting

Billing

Cashier

Budget

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of gross profit

12% of gross sales

12% of net income

12% of cost of goods sold

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Fax Machine

Typewriter

Photocopying Machine

Inkjet Printer

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBAD

DABC

CBDA

DACB

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Prepare Interim Financial Statements

Internal and External Auditing

Bank Reconciliation

Inventory Management

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Virtue

Curriculum Vitae

Curriculum Vital

Curriculum Vitum

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Releasing section

Cashier section

Billing Section

Purchasing section

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

A copy from a Xerox machine

Original copy written in a paper

A print out copy usually in a paper

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Quantity of the items paid

Name and address of the buyer

Signature of the recipient

Credit Card Number of the customer

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Digong

His Excellency Rodrigo Duterte

His Excellency President Rodrigo Duterte

President Rodrigo Duterte

Correct! Wrong!

An example of a hard copy document is:

Business letter in a paper

PDF file letter

A business letter saved in USB

Company email message

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Updating and billing buyer’s account

Answering business emails

Filing and updating purchase orders

Marketing and promotion for customers

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

CDBA

CDAB

BDCA

BCDA

Correct! Wrong!

What does a CC means in an email message?

Client copy

Copy sent

Copy cat

Copy furnished

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Chief Executive Officer

Manager

Treasurer

Auditor

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

The method of indexing and filing where names are in alphabetized order.

How do you address the Queen of England when you talk about her?

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Which computer program should you go if you want to email a company?

Which department of an office is responsible for hiring new personnel?

Which of the following is not a usual document used in a sales company?

Which department of a company is responsible for cash register operations and payment processing?

How much is the present Value-Added-Tax in the Philippines?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

Which of the following is not a function of Accounting Department in a big corporation?

When a company asked you to submit your latest CV, what does CV stand for?

This department of the company is responsible for preparing and updating customers’ accounts:

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

All of the following items are found in the Official Receipt form except _____.

Which is the best way to address a correspondence for the President of the Philippines?

An example of a hard copy document is:

Which of the following is not a responsibility of a clerical worker?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

What does a CC means in an email message?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

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