Clerical Operations Practice Test | CSE Reviewer

The method of indexing and filing where names are in alphabetized order.

Numeric

Geographic

Alphabetic

Metric

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Payroll

Budget

Accounts Payable and Receivable

Inventory

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Highness

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Majesty

Her Highness the Queen

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Budget

Cashier

Accounting

Billing

Correct! Wrong!

What does a CC means in an email message?

Copy furnished

Client copy

Copy sent

Copy cat

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Answer the phone politely and give your department or company name.

Run and get a pen and notebook then pick up the phone.

Say “Hello,” and wait for the caller to speak.

Wait for fellow employees to answer the phone.

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Original copy written in a paper

A copy from a Xerox machine

A print out copy usually in a paper

A copy saved in a computer and sent through email

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Rodrigo Duterte

President Digong

His Excellency President Rodrigo Duterte

His Excellency Rodrigo Duterte

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Bank Reconciliation

Prepare Interim Financial Statements

Inventory Management

Internal and External Auditing

Correct! Wrong!

Which computer program should you go if you want to email a company?

Excel

Word

Powerpoint

Outlook

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBDA

DABC

CBAD

DACB

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Executive Admin. Officer

Chief Financial Executive

Chief Executive Assistant

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Purchase order

Sales invoice

Check voucher

Delivery receipt

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Name and address of the buyer

Credit Card Number of the customer

Signature of the recipient

Quantity of the items paid

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Filing and updating purchase orders

Updating and billing buyer’s account

Marketing and promotion for customers

Answering business emails

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Billing Section

Cashier section

Purchasing section

Releasing section

Correct! Wrong!

An example of a hard copy document is:

Business letter in a paper

PDF file letter

A business letter saved in USB

Company email message

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,2,1,3

4,3,2,1

4,1,2,3

4,1,3,2

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Delivery receipt

Form 137

Purchase order

Sales invoice

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of gross profit

12% of gross sales

12% of net income

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

CDBA

BCDA

BDCA

CDAB

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Manager

Chief Executive Officer

Treasurer

Auditor

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Logistic and Supply

Human Resource Department

Office of the President

Accounting Department

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitae

Curriculum Virtue

Curriculum Vital

Curriculum Vitum

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Photocopying Machine

Typewriter

Inkjet Printer

Fax Machine

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

The method of indexing and filing where names are in alphabetized order.

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

How do you address the Queen of England when you talk about her?

Which department of a company is responsible for cash register operations and payment processing?

What does a CC means in an email message?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Which is the best way to address a correspondence for the President of the Philippines?

Which of the following is not a function of Accounting Department in a big corporation?

Which computer program should you go if you want to email a company?

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

All of the following items are found in the Official Receipt form except _____.

Which of the following is not a responsibility of a clerical worker?

This department of the company is responsible for preparing and updating customers’ accounts:

An example of a hard copy document is:

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

Which of the following is not a usual document used in a sales company?

How much is the present Value-Added-Tax in the Philippines?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Which department of an office is responsible for hiring new personnel?

When a company asked you to submit your latest CV, what does CV stand for?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

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