Clerical Operations Practice Test | CSE Reviewer

All of the following items are found in the Official Receipt form except _____.

Signature of the recipient

Name and address of the buyer

Credit Card Number of the customer

Quantity of the items paid

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BDCA

CDBA

CDAB

BCDA

Correct! Wrong!

An example of a hard copy document is:

A business letter saved in USB

Company email message

PDF file letter

Business letter in a paper

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Updating and billing buyer’s account

Filing and updating purchase orders

Marketing and promotion for customers

Answering business emails

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Her Majesty Queen Elizabeth II

Her Highness the Queen

Queen Elizabeth II her Highness

Queen Elizabeth II her Majesty

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Budget

Accounting

Billing

Cashier

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Billing Section

Purchasing section

Cashier section

Releasing section

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Digong

President Rodrigo Duterte

His Excellency President Rodrigo Duterte

His Excellency Rodrigo Duterte

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Purchase order

Delivery receipt

Sales invoice

Form 137

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Say “Hello,” and wait for the caller to speak.

Run and get a pen and notebook then pick up the phone.

Wait for fellow employees to answer the phone.

Answer the phone politely and give your department or company name.

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Internal and External Auditing

Prepare Interim Financial Statements

Inventory Management

Bank Reconciliation

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Office of the President

Logistic and Supply

Human Resource Department

Accounting Department

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Assistant

Chief Executive Officer

Chief Financial Executive

Executive Admin. Officer

Correct! Wrong!

Which computer program should you go if you want to email a company?

Powerpoint

Word

Excel

Outlook

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Inkjet Printer

Fax Machine

Photocopying Machine

Typewriter

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Budget

Inventory

Accounts Payable and Receivable

Payroll

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of gross sales

12% of net income

12% of gross profit

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy from a Xerox machine

A print out copy usually in a paper

Original copy written in a paper

A copy saved in a computer and sent through email

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBDA

CBAD

DACB

DABC

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Geographic

Metric

Numeric

Alphabetic

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,2,1,3

4,3,2,1

4,1,2,3

4,1,3,2

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Virtue

Curriculum Vitae

Curriculum Vitum

Curriculum Vital

Correct! Wrong!

What does a CC means in an email message?

Client copy

Copy furnished

Copy sent

Copy cat

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Purchase order

Sales invoice

Delivery receipt

Check voucher

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Chief Executive Officer

Treasurer

Manager

Auditor

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

All of the following items are found in the Official Receipt form except _____.

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

An example of a hard copy document is:

Which of the following is not a responsibility of a clerical worker?

How do you address the Queen of England when you talk about her?

Which department of a company is responsible for cash register operations and payment processing?

This department of the company is responsible for preparing and updating customers’ accounts:

Which is the best way to address a correspondence for the President of the Philippines?

Which of the following is not a usual document used in a sales company?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Which of the following is not a function of Accounting Department in a big corporation?

Which department of an office is responsible for hiring new personnel?

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Which computer program should you go if you want to email a company?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

How much is the present Value-Added-Tax in the Philippines?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

The method of indexing and filing where names are in alphabetized order.

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

When a company asked you to submit your latest CV, what does CV stand for?

What does a CC means in an email message?

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

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