Clerical Operations Practice Test | CSE Reviewer

Which is the best way to address a correspondence for the President of the Philippines?

His Excellency President Rodrigo Duterte

President Digong

His Excellency Rodrigo Duterte

President Rodrigo Duterte

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

DACB

CBDA

DABC

CBAD

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Executive Admin. Officer

Chief Financial Executive

Chief Executive Assistant

Chief Executive Officer

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Purchase order

Sales invoice

Form 137

Delivery receipt

Correct! Wrong!

Which computer program should you go if you want to email a company?

Powerpoint

Outlook

Word

Excel

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Accounting

Budget

Billing

Cashier

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Name and address of the buyer

Quantity of the items paid

Signature of the recipient

Credit Card Number of the customer

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Delivery receipt

Check voucher

Sales invoice

Purchase order

Correct! Wrong!

What does a CC means in an email message?

Client copy

Copy sent

Copy furnished

Copy cat

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of net income

12% of gross profit

12% of gross sales

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

A print out copy usually in a paper

Original copy written in a paper

A copy from a Xerox machine

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Inkjet Printer

Photocopying Machine

Fax Machine

Typewriter

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Accounts Payable and Receivable

Inventory

Budget

Payroll

Correct! Wrong!

An example of a hard copy document is:

PDF file letter

Company email message

Business letter in a paper

A business letter saved in USB

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,1,2,3

4,1,3,2

4,3,2,1

4,2,1,3

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Filing and updating purchase orders

Updating and billing buyer’s account

Marketing and promotion for customers

Answering business emails

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Wait for fellow employees to answer the phone.

Say “Hello,” and wait for the caller to speak.

Run and get a pen and notebook then pick up the phone.

Answer the phone politely and give your department or company name.

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Logistic and Supply

Human Resource Department

Office of the President

Accounting Department

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

CDBA

CDAB

BCDA

BDCA

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitae

Curriculum Virtue

Curriculum Vitum

Curriculum Vital

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Metric

Geographic

Numeric

Alphabetic

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Releasing section

Cashier section

Purchasing section

Billing Section

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Treasurer

Auditor

Manager

Chief Executive Officer

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Majesty

Her Highness the Queen

Queen Elizabeth II her Highness

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Inventory Management

Internal and External Auditing

Prepare Interim Financial Statements

Bank Reconciliation

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

Which is the best way to address a correspondence for the President of the Philippines?

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Which of the following is not a usual document used in a sales company?

Which computer program should you go if you want to email a company?

Which department of a company is responsible for cash register operations and payment processing?

All of the following items are found in the Official Receipt form except _____.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

What does a CC means in an email message?

How much is the present Value-Added-Tax in the Philippines?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

An example of a hard copy document is:

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

Which of the following is not a responsibility of a clerical worker?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Which department of an office is responsible for hiring new personnel?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

When a company asked you to submit your latest CV, what does CV stand for?

The method of indexing and filing where names are in alphabetized order.

This department of the company is responsible for preparing and updating customers’ accounts:

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

How do you address the Queen of England when you talk about her?

Which of the following is not a function of Accounting Department in a big corporation?

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