Clerical Operations Practice Test | CSE Reviewer

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Answer the phone politely and give your department or company name.

Wait for fellow employees to answer the phone.

Run and get a pen and notebook then pick up the phone.

Say “Hello,” and wait for the caller to speak.

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Accounting

Billing

Cashier

Budget

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Credit Card Number of the customer

Quantity of the items paid

Signature of the recipient

Name and address of the buyer

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Photocopying Machine

Fax Machine

Inkjet Printer

Typewriter

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Internal and External Auditing

Prepare Interim Financial Statements

Inventory Management

Bank Reconciliation

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Accounts Payable and Receivable

Inventory

Budget

Payroll

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,1,2,3

4,1,3,2

4,2,1,3

4,3,2,1

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

DACB

DABC

CBDA

CBAD

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Releasing section

Purchasing section

Billing Section

Cashier section

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Rodrigo Duterte

President Digong

His Excellency President Rodrigo Duterte

His Excellency Rodrigo Duterte

Correct! Wrong!

What does a CC means in an email message?

Client copy

Copy furnished

Copy cat

Copy sent

Correct! Wrong!

An example of a hard copy document is:

PDF file letter

Business letter in a paper

A business letter saved in USB

Company email message

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Check voucher

Purchase order

Delivery receipt

Sales invoice

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Assistant

Executive Admin. Officer

Chief Executive Officer

Chief Financial Executive

Correct! Wrong!

Which computer program should you go if you want to email a company?

Word

Outlook

Excel

Powerpoint

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Chief Executive Officer

Auditor

Treasurer

Manager

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

A print out copy usually in a paper

Original copy written in a paper

A copy from a Xerox machine

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of net income

12% of gross sales

12% of cost of goods sold

12% of gross profit

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Office of the President

Human Resource Department

Accounting Department

Logistic and Supply

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitae

Curriculum Virtue

Curriculum Vital

Curriculum Vitum

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Answering business emails

Updating and billing buyer’s account

Marketing and promotion for customers

Filing and updating purchase orders

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BCDA

CDAB

CDBA

BDCA

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Purchase order

Delivery receipt

Form 137

Sales invoice

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Majesty

Her Highness the Queen

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Highness

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Alphabetic

Geographic

Numeric

Metric

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Which department of a company is responsible for cash register operations and payment processing?

All of the following items are found in the Official Receipt form except _____.

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Which of the following is not a function of Accounting Department in a big corporation?

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

This department of the company is responsible for preparing and updating customers’ accounts:

Which is the best way to address a correspondence for the President of the Philippines?

What does a CC means in an email message?

An example of a hard copy document is:

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Which computer program should you go if you want to email a company?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

How much is the present Value-Added-Tax in the Philippines?

Which department of an office is responsible for hiring new personnel?

When a company asked you to submit your latest CV, what does CV stand for?

Which of the following is not a responsibility of a clerical worker?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

Which of the following is not a usual document used in a sales company?

How do you address the Queen of England when you talk about her?

The method of indexing and filing where names are in alphabetized order.

Leave a reply Cancel reply

Add to Collection

No Collections