Clerical Operations Practice Test | CSE Reviewer

What does a CC means in an email message?

Copy sent

Copy furnished

Client copy

Copy cat

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Her Highness the Queen

Queen Elizabeth II her Highness

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Majesty

Correct! Wrong!

An example of a hard copy document is:

Company email message

A business letter saved in USB

PDF file letter

Business letter in a paper

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Answer the phone politely and give your department or company name.

Wait for fellow employees to answer the phone.

Run and get a pen and notebook then pick up the phone.

Say “Hello,” and wait for the caller to speak.

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBAD

DABC

CBDA

DACB

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,2,1,3

4,1,3,2

4,1,2,3

4,3,2,1

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Check voucher

Purchase order

Delivery receipt

Sales invoice

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Inventory

Payroll

Accounts Payable and Receivable

Budget

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Prepare Interim Financial Statements

Inventory Management

Bank Reconciliation

Internal and External Auditing

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Human Resource Department

Office of the President

Accounting Department

Logistic and Supply

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of net income

12% of gross profit

12% of gross sales

12% of cost of goods sold

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

Original copy written in a paper

A copy from a Xerox machine

A print out copy usually in a paper

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

His Excellency President Rodrigo Duterte

President Rodrigo Duterte

His Excellency Rodrigo Duterte

President Digong

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Photocopying Machine

Typewriter

Fax Machine

Inkjet Printer

Correct! Wrong!

Which computer program should you go if you want to email a company?

Word

Outlook

Excel

Powerpoint

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Treasurer

Chief Executive Officer

Auditor

Manager

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Metric

Alphabetic

Numeric

Geographic

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitum

Curriculum Vital

Curriculum Vitae

Curriculum Virtue

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Budget

Billing

Cashier

Accounting

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Answering business emails

Marketing and promotion for customers

Filing and updating purchase orders

Updating and billing buyer’s account

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Purchase order

Sales invoice

Delivery receipt

Form 137

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Executive Admin. Officer

Chief Executive Assistant

Chief Financial Executive

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BCDA

CDBA

CDAB

BDCA

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Signature of the recipient

Name and address of the buyer

Quantity of the items paid

Credit Card Number of the customer

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Cashier section

Releasing section

Billing Section

Purchasing section

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

What does a CC means in an email message?

How do you address the Queen of England when you talk about her?

An example of a hard copy document is:

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Which of the following is not a function of Accounting Department in a big corporation?

Which department of an office is responsible for hiring new personnel?

How much is the present Value-Added-Tax in the Philippines?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Which is the best way to address a correspondence for the President of the Philippines?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Which computer program should you go if you want to email a company?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

The method of indexing and filing where names are in alphabetized order.

When a company asked you to submit your latest CV, what does CV stand for?

Which department of a company is responsible for cash register operations and payment processing?

Which of the following is not a responsibility of a clerical worker?

Which of the following is not a usual document used in a sales company?

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

All of the following items are found in the Official Receipt form except _____.

This department of the company is responsible for preparing and updating customers’ accounts:

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