Clerical Operations Practice Test | CSE Reviewer

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Chief Executive Assistant

Executive Admin. Officer

Chief Financial Executive

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Treasurer

Manager

Auditor

Chief Executive Officer

Correct! Wrong!

An example of a hard copy document is:

Company email message

PDF file letter

A business letter saved in USB

Business letter in a paper

Correct! Wrong!

Which computer program should you go if you want to email a company?

Excel

Powerpoint

Word

Outlook

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Human Resource Department

Accounting Department

Logistic and Supply

Office of the President

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Filing and updating purchase orders

Marketing and promotion for customers

Answering business emails

Updating and billing buyer’s account

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Form 137

Sales invoice

Purchase order

Delivery receipt

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy from a Xerox machine

A copy saved in a computer and sent through email

Original copy written in a paper

A print out copy usually in a paper

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of gross profit

12% of net income

12% of gross sales

12% of cost of goods sold

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Accounting

Cashier

Budget

Billing

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Photocopying Machine

Fax Machine

Typewriter

Inkjet Printer

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Inventory Management

Prepare Interim Financial Statements

Internal and External Auditing

Bank Reconciliation

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Rodrigo Duterte

His Excellency President Rodrigo Duterte

President Digong

His Excellency Rodrigo Duterte

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBDA

DABC

DACB

CBAD

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BCDA

CDAB

CDBA

BDCA

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Releasing section

Billing Section

Purchasing section

Cashier section

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Accounts Payable and Receivable

Budget

Payroll

Inventory

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Highness

Her Highness the Queen

Queen Elizabeth II her Majesty

Her Majesty Queen Elizabeth II

Correct! Wrong!

What does a CC means in an email message?

Client copy

Copy sent

Copy cat

Copy furnished

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Numeric

Geographic

Metric

Alphabetic

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Purchase order

Delivery receipt

Check voucher

Sales invoice

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vital

Curriculum Vitum

Curriculum Vitae

Curriculum Virtue

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,1,3,2

4,3,2,1

4,1,2,3

4,2,1,3

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Signature of the recipient

Quantity of the items paid

Credit Card Number of the customer

Name and address of the buyer

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Wait for fellow employees to answer the phone.

Run and get a pen and notebook then pick up the phone.

Answer the phone politely and give your department or company name.

Say “Hello,” and wait for the caller to speak.

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

An example of a hard copy document is:

Which computer program should you go if you want to email a company?

Which department of an office is responsible for hiring new personnel?

Which of the following is not a responsibility of a clerical worker?

Which of the following is not a usual document used in a sales company?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

How much is the present Value-Added-Tax in the Philippines?

Which department of a company is responsible for cash register operations and payment processing?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Which of the following is not a function of Accounting Department in a big corporation?

Which is the best way to address a correspondence for the President of the Philippines?

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

This department of the company is responsible for preparing and updating customers’ accounts:

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

How do you address the Queen of England when you talk about her?

What does a CC means in an email message?

The method of indexing and filing where names are in alphabetized order.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

When a company asked you to submit your latest CV, what does CV stand for?

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

All of the following items are found in the Official Receipt form except _____.

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

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