Clerical Operations Practice Test | CSE Reviewer

Which is the best way to address a correspondence for the President of the Philippines?

His Excellency Rodrigo Duterte

President Digong

His Excellency President Rodrigo Duterte

President Rodrigo Duterte

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

A print out copy usually in a paper

A copy from a Xerox machine

Original copy written in a paper

Correct! Wrong!

Which computer program should you go if you want to email a company?

Word

Powerpoint

Excel

Outlook

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BDCA

CDBA

CDAB

BCDA

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Run and get a pen and notebook then pick up the phone.

Answer the phone politely and give your department or company name.

Wait for fellow employees to answer the phone.

Say “Hello,” and wait for the caller to speak.

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Executive Admin. Officer

Chief Financial Executive

Chief Executive Assistant

Chief Executive Officer

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Highness

Queen Elizabeth II her Majesty

Her Highness the Queen

Her Majesty Queen Elizabeth II

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,3,2,1

4,1,3,2

4,2,1,3

4,1,2,3

Correct! Wrong!

An example of a hard copy document is:

PDF file letter

Company email message

Business letter in a paper

A business letter saved in USB

Correct! Wrong!

What does a CC means in an email message?

Copy sent

Copy cat

Copy furnished

Client copy

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Quantity of the items paid

Name and address of the buyer

Credit Card Number of the customer

Signature of the recipient

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Numeric

Geographic

Metric

Alphabetic

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitum

Curriculum Vitae

Curriculum Virtue

Curriculum Vital

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Treasurer

Manager

Auditor

Chief Executive Officer

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Releasing section

Purchasing section

Billing Section

Cashier section

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Delivery receipt

Purchase order

Sales invoice

Form 137

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Inventory Management

Internal and External Auditing

Prepare Interim Financial Statements

Bank Reconciliation

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Budget

Payroll

Accounts Payable and Receivable

Inventory

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Delivery receipt

Sales invoice

Check voucher

Purchase order

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Typewriter

Photocopying Machine

Inkjet Printer

Fax Machine

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Logistic and Supply

Human Resource Department

Office of the President

Accounting Department

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Filing and updating purchase orders

Answering business emails

Updating and billing buyer’s account

Marketing and promotion for customers

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Budget

Cashier

Accounting

Billing

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of net income

12% of gross profit

12% of gross sales

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBDA

CBAD

DACB

DABC

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

Which is the best way to address a correspondence for the President of the Philippines?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Which computer program should you go if you want to email a company?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

How do you address the Queen of England when you talk about her?

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

An example of a hard copy document is:

What does a CC means in an email message?

All of the following items are found in the Official Receipt form except _____.

The method of indexing and filing where names are in alphabetized order.

When a company asked you to submit your latest CV, what does CV stand for?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

This department of the company is responsible for preparing and updating customers’ accounts:

Which of the following is not a usual document used in a sales company?

Which of the following is not a function of Accounting Department in a big corporation?

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Which department of an office is responsible for hiring new personnel?

Which of the following is not a responsibility of a clerical worker?

Which department of a company is responsible for cash register operations and payment processing?

How much is the present Value-Added-Tax in the Philippines?

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

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