Clerical Operations Practice Test | CSE Reviewer

How do you address the Queen of England when you talk about her?

Her Highness the Queen

Queen Elizabeth II her Highness

Queen Elizabeth II her Majesty

Her Majesty Queen Elizabeth II

Correct! Wrong!

Which computer program should you go if you want to email a company?

Excel

Powerpoint

Outlook

Word

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Chief Executive Officer

Treasurer

Manager

Auditor

Correct! Wrong!

An example of a hard copy document is:

Business letter in a paper

A business letter saved in USB

PDF file letter

Company email message

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

His Excellency President Rodrigo Duterte

His Excellency Rodrigo Duterte

President Digong

President Rodrigo Duterte

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of gross sales

12% of net income

12% of gross profit

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Original copy written in a paper

A print out copy usually in a paper

A copy saved in a computer and sent through email

A copy from a Xerox machine

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Delivery receipt

Sales invoice

Purchase order

Check voucher

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Delivery receipt

Purchase order

Form 137

Sales invoice

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Purchasing section

Releasing section

Cashier section

Billing Section

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Accounting

Cashier

Budget

Billing

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,2,1,3

4,1,2,3

4,1,3,2

4,3,2,1

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Human Resource Department

Accounting Department

Logistic and Supply

Office of the President

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Inkjet Printer

Photocopying Machine

Fax Machine

Typewriter

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Bank Reconciliation

Inventory Management

Internal and External Auditing

Prepare Interim Financial Statements

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Inventory

Accounts Payable and Receivable

Budget

Payroll

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Marketing and promotion for customers

Updating and billing buyer’s account

Filing and updating purchase orders

Answering business emails

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Say “Hello,” and wait for the caller to speak.

Run and get a pen and notebook then pick up the phone.

Wait for fellow employees to answer the phone.

Answer the phone politely and give your department or company name.

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Signature of the recipient

Credit Card Number of the customer

Quantity of the items paid

Name and address of the buyer

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitae

Curriculum Vitum

Curriculum Vital

Curriculum Virtue

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

BDCA

CDBA

CDAB

BCDA

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Chief Financial Executive

Executive Admin. Officer

Chief Executive Assistant

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBAD

CBDA

DABC

DACB

Correct! Wrong!

What does a CC means in an email message?

Copy sent

Copy cat

Client copy

Copy furnished

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Alphabetic

Metric

Numeric

Geographic

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

How do you address the Queen of England when you talk about her?

Which computer program should you go if you want to email a company?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

An example of a hard copy document is:

Which is the best way to address a correspondence for the President of the Philippines?

How much is the present Value-Added-Tax in the Philippines?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Which of the following is not a usual document used in a sales company?

This department of the company is responsible for preparing and updating customers’ accounts:

Which department of a company is responsible for cash register operations and payment processing?

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

Which department of an office is responsible for hiring new personnel?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Which of the following is not a function of Accounting Department in a big corporation?

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Which of the following is not a responsibility of a clerical worker?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

All of the following items are found in the Official Receipt form except _____.

When a company asked you to submit your latest CV, what does CV stand for?

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

What does a CC means in an email message?

The method of indexing and filing where names are in alphabetized order.

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